Prepare an FBA shipment shortage packet
Check sent and received units by SKU and bundle a quantity review with your supporting files.
Start here
Use one row per SKU. “Later received” means units recorded after the first check. “Compensated units” means missing units already compensated or replaced, not a money amount.
Check one shipment at a time. Enter the quantities you can verify from your own records and add any supporting files you have. The downloaded ZIP contains a readable review page, a spreadsheet table and your selected files. Your records stay in this browser; this tool does not submit a case to Amazon.
See an example input (made-up data)
SKU,Sent,Received,Later received,Compensated units ITEM-1,100,95,2,1 ITEM-2,20,20,0,0
Your result
Add your input, then use the button to see your result here.
What this can and cannot do
This arithmetic review distinguishes units still not received from those without compensation recorded in your input. It does not determine responsibility, claim eligibility, a filing deadline or reimbursement value. Check the current shipment status, inventory ledger, adjustments and reimbursement records in Seller Central, then follow its current official process. A carrier delivery scan alone cannot prove the items inside a box. Table limits: 1 MB, 1–200 unique SKUs, whole numbers from 0 to 999999. Supporting files: PDF, PNG or JPEG, 20 MB total. A packet without all three file categories is marked as a draft; examine every attached file before submission.
Something missing or not working?
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